Terms of Service
Effective date: 5 August 2026 · Last updated: 5 August 2026
These Terms of Service (“Terms”) form a binding agreement between Individual Entrepreneur NAZERKE, registered in Kazakhstan under registration number KZ33UWQ07384206 (“we”, “us”, “the Company”), and the business entity that registers for or uses the AITG service (“Client”, “you”). By creating an account or using the Service, you confirm that you are authorised to bind that business entity and that you accept these Terms.
1. The service
AITG (“the Service”) is a business-to-business service that creates and manages advertisements on Meta technologies on the Client's instruction. The Client sends us an advertising creative through our Telegram bot; we analyse it, prepare the targeting and the ad copy, and create the advertisement using the Client's own Meta advertising account, Business Portfolio, Page and budget.
The Service is a tool. We do not guarantee any particular advertising result, reach, conversion rate, cost per result or return on advertising spend. All advertising decisions remain the Client's.
2. Eligibility and accounts
- The Service is available only to legal entities and registered sole traders acting for business purposes. It is not offered to consumers or to anyone under 18.
- You are responsible for the accuracy of the information you provide, for the security of your credentials, and for all activity performed under your account.
- You must notify us immediately at support@aitg.uz if you suspect unauthorised access.
3. Connecting Meta assets
- To use the Service you connect your own Meta assets through Facebook Login and grant the permissions described on our Data & permissions section.
- You confirm that you are authorised by the owner of those assets to grant that access.
- We act on your instructions. Any campaign created, edited, paused or resumed through the Service is your action, and the resulting advertising spend is charged to you by Meta directly.
- You may withdraw our access at any time. Doing so stops the service immediately and does not entitle you to a refund of fees already due for the current billing period.
4. Your responsibilities
You agree that you will not use the Service to:
- breach the Meta Terms of Service, Advertising Standards, Platform Terms or Developer Policies;
- advertise goods or services that are illegal in the jurisdiction where the ads are shown;
- access, manage or attempt to access advertising accounts, Pages or Business Portfolios that you are not authorised to manage;
- upload malicious code, attempt to disrupt the Service, circumvent rate limits, or reverse engineer any part of the service;
- resell, sublicense or provide access to the Service to a third party outside your organisation without our written agreement;
- upload personal data of third parties without a lawful basis for doing so.
You are solely responsible for the content of your advertisements and for compliance with advertising, consumer protection and data protection law applicable to you.
5. Fees and payment
- Fees, billing period and any trial terms are stated in the plan or order form you accept.
- Fees for the Service are separate from the advertising spend you pay to Meta. We do not receive, hold or disburse your advertising budget.
- Invoices are payable within the period stated on the invoice. We may suspend access to a Client account that remains unpaid more than 15 days after the due date, after written notice.
- Unless required by law, fees already paid are non-refundable.
6. Intellectual property
- The Service, its software, design and documentation remain our property. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during the subscription term.
- Your data, your campaigns and your creatives remain yours. You grant us only the limited right to process them as needed to provide the service, as described in our Privacy Policy.
- Facebook, Instagram, WhatsApp and Meta are trademarks of Meta Platforms, Inc. We are an independent provider and are not affiliated with, endorsed by or sponsored by Meta Platforms, Inc.
7. Data protection
Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf, we act as a processor on your documented instructions and will enter into a separate data processing agreement on request.
8. Availability, support and changes
- We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where reasonably possible.
- The Service depends on the Meta Marketing API. Changes, outages, rate limits or restrictions imposed by Meta may affect functionality, and are outside our control.
- We may add, change or remove features. If a change materially reduces core functionality, we notify account holders at least 30 days in advance.
- Support is provided by e-mail at support@aitg.uz on business days.
9. Warranties and liability
The Service is provided “as is” and “as available”. To the maximum extent permitted by applicable law, we exclude all implied warranties. We are not liable for indirect or consequential loss, lost profit, lost revenue, lost advertising spend, lost data or loss of business opportunity.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms is limited to the fees you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law, including liability for fraud, wilful misconduct or death and personal injury.
10. Suspension and termination
- You may terminate at any time by closing your account; the subscription then ends at the end of the current billing period.
- We may suspend or terminate access immediately if you materially breach these Terms, if your use threatens the security or integrity of the Service, or if required by Meta or by law.
- On termination, access ceases and your data is deleted in accordance with the retention periods in the Privacy Policy. You may export your data at any time before termination, and on request within 30 days after it.
11. Governing law and disputes
These Terms are governed by the law of Kazakhstan, without regard to conflict-of-law rules. The parties will attempt to resolve any dispute in good faith within 30 days of written notice. Failing that, the dispute is subject to the exclusive jurisdiction of the competent courts of Kazakhstan.
12. Changes to these Terms
We may update these Terms. The effective date above always shows the current version. Material changes are notified to account holders by e-mail at least 14 days before they take effect. Continued use after that date constitutes acceptance.